Quality Technician

I
General Summary:  Develop Quality documentation, gather, organize, and analyze data.  Determine root cause and implement countermeasures.

II
Essential Job Functions:

A
Record and report all end of line defects.

B
Assimilate and investigate defect information as needed.

C
Record patrol data.

D
Inspect quality of service parts before shipping.

E
Initiate or revise service inspection standards as needed.

F
Correspond daily with the customer.

G
Continuously work with Manufacturing on kaizen activities.

H
Supplier follow-up activities.

III
Minimum Qualifications/Requirements: 

Education: 

• High school diploma or GED required. 

Experience:

• 3 to 5 years of Quality Control experience in a manufacturing environment. 

• Experience with manufacturing processes, tooling, quality control methods, and statistical process control (SPC) preferred.

• Automotive industry experience.

• Experience with Toyota launch systems and requirements preferred.

• Previous exposure to a multicultural office environment preferred.

Personal/Technical Skills:

• Working knowledge of quality audit techniques.  

• Basic shop math ability required (i.e., addition, subtraction, multiplication, division).

• Understanding of conceptual math (i.e., basic geometry, charts and graphs) required.

• General understanding and working knowledge of product design specifications functions and quality standards of finished product as well as parts/materials used.

• Ability to read, interpret, and understand engineering documents such as automotive drawings (component, assembly, and equipment), technical standards, design specifications, general tolerances, critical characteristics, Geometric Dimensioning and Tolerancing (GD&T), Engineering Change Instructions (ECI), Prototype Parts Requests (PPR), and color instructions.

• General understanding of the Toyota Supplier Quality Assurance Manual (SQAM) and Toyota Production System (TPS) is preferred.

• Good understanding of seat, welding, door, carpet, and headliner processes are a plus.

• Effective time management skills.

• Ability to work in a team environment.

• Strong organization and planning skills.

• Excellent critical thinking skills required. 

• Ability to understand inspection standards.

• Hands-on, self-starter with a strong work ethic.

• Active listener with effective communication skills.

• Ability to perform responsibilities with minimal supervision.

• Ability to work in a fast-paced, multicultural work environment.

• Ability to maintain records and files and prepare recaps and reports.

• Ability to maintain on call flexibility to control abnormal conditions.

• Ability to be flexible in a constantly changing production environment.

• Must be able to work a fixed or rotating shift schedule, including daily or weekend overtime.

• Ability to multitask and facilitate effective problem solving and resolution.

Language Skills:

• Strong verbal and written communication skills in English.

Computer/Software:

• Solid working knowledge and experience with Microsoft Office 

IV
Work Environment/Conditions:

Office:  Open Office Environment, moderate noise level.

Plant:  Standard automotive plant environment with moderate noise level.  PPE (Personal Protective Equipment) such as safety glasses, steel toe shoes, hearing protection, etc
may be required in engineering, manufacturing, or industrial areas.  Personal attire standards may apply.

Travel: 10%

V
Physical Demands:  Ability to sit and work on a computer for extensive periods of time is required.  While performing the duties of this job, the team member is required to talk, see, and hear.  The team member must be capable of walking, sitting, and standing for extended periods of time.  May be occasionally required to lift up to 30 pounds.  

EOE