Quality Control Team Lead - Day

 Hourly Rate Start - $19.75; Wage increase every six months that tops out at $25.75 after 48 months.

I.                 General Summary:
Under general supervision, oversees the quality control operations during the designated shift which includes maintaining the overall plant quality system plus daily job assignments.  Directs Team Members in assigned manufacturing area in the execution of the group’s responsibilities.  Manages group as an operational unit and responsible to accomplish company goals and targets in accordance with all company policies, manufacturing standards and methods, and quality standards for safety, product quality, customer satisfaction, accuracy, productivity, cost reduction, housekeeping, efficiency, training, teamwork, and morale. 

II.            Essential Job Functions:

General

A.      Function as a first-line leader over team members.  

1.       Monitor and track staffing conditions, work hours and overtime, job rotation, and absenteeism.

2.       Understand, execute, and ensure consistent compliance with all company rules, policies, and practices, and takes appropriate corrective action when warranted, in accordance with the terms of the Team Member Handbook.

3.       Develop and maintains positive team member relations centered on mutual trust, dignity, respect, fairness, consistency, two-way communication, teamwork, and harmony.

4.       Provide direction and motivation to team members emphasizing safety, quality, efficiency, productivity, cost reduction, and morale.

B.      Responsible for leading and maintaining the assigned area, accomplishing department hoshin goals, and keeping on task with targets and implementation schedule.

1.       Utilize Toyota Production System (TPS) techniques to standardize current/new processes and methods, reduce process variation, identify waste, and methodically eliminate waste.

2.       Develop standardized work procedures by designing and/or documenting the best work sequence for each process.

3.       Direct the work of Team Members by assigning/re-assigning work and analyze production requirements based on current work situation and production schedules.

4.       Direct floor activities through consistent application of Toyota Boshoku Business Practices (TBBP) to ensure all aspects of manufacturing are effective and correct sub-standard situations.

5.       Perform the essential job functions of team members as necessary to maintain efficient, stable, and continuous operations.

C.      Utilize knowledge and skills to maintain the highest level of quality and efficiency possible. 

1.       Ensure quality goals and standards are met and know how to use the quality feedback loops and systems and escalation procedures.  Confirm that team members use the quality systems correctly.

2.       Initiate investigation and containment activities.

3.       Troubleshoot daily quality, safety, and production issues.

4.       Be proactive in predicting abnormalities and finding innovative solutions to correct. 

D.      Lead continuous improvement activity for assigned area.

1.       Participate in the setting of Key Performance Indicator (KPI) targets including safety, quality, scrap, etc. as a method of continuous improvement.

2.       Maintain, monitor, and update department and KPI board and graphs, daily, and initiate continuous improvement activities. 

3.       Initiate, coordinate, and participate in safety, quality, productivity, and cost improvement projects.

4.       Lead the implementation of team members’ ideas and suggestions and management directed initiatives.

E.       Maintain a safe working environment for all team members.  

1.       Ensure compliance with safety regulations, Personal Protective Equipment (PPE) requirements, and company safety policies and procedures.

2.       Lead, perform, and/or participate in ergonomic exercises, 5S housekeeping, accident investigation, and safety audits and related activities.

3.       Maintain knowledge of procedures concerning Hazardous Waste, Spill Response, and Plant Security.

4.       Monitor safety and health of team members to ensure their well-being. 

F.       Train and coach team members to maintain productivity and quality standards, in TS19649, ISO 14001, environmental, safety, quality, job performance, setups, trouble shooting, and continuous improvement.

1.       Orientate and oversee all training of team members and assign experienced and/or certified trainers to perform new team member training and cross training as needed.

2.       Maintain, plan, and prepare department instruction manuals.

G.      Collect, record, and analyze information while maintaining documentation regarding the activities in the assigned area as defined by company policy, procedure, or practice.

1.       Maintain specified records, files and logs of department/shift activities such as production, production problems, parts shortages, scrap, quality, maintenance, etc. (manual and computer) as required.  Perform other various administrative duties.

2.       Monitor and maintain team member time, attendance, and training records. 

H.      Communicate frequently with internal contacts on various issues. 

1.       Through daily communication meetings, keep team members informed on issues relevant to them and encourage two-way communication.

2.       Maintain daily and/or frequent communication with upstream and downstream groups/areas and support departments to ensure efficient and stable operations in a team-based environment.

3.       Coordinate communications between shifts for assigned area(s).

III.               Minimum Qualifications/Requirements:

Education:

•         High school diploma, GED, or equivalent required.

•         Associate’s degree preferred; or an equivalent combination of education and experience. 

 

Experience:

•         Minimum three years of relevant manufacturing experience required.

•         Automotive industry experience preferred with parts production, quality, or production control experience a plus.

•         Working knowledge and experience with TPS and Production Efficiency (PEFF) system preferred.

 

Personal/Technical Skills:

•         Demonstrated knowledge, skills, and abilities to perform the job functions of a leadership role.

•         General understanding and practical work experience with automotive quality systems and processes.

•         General understanding and working knowledge of inspection standards and check fixtures.

•         Must be able to work a fixed or rotating shift schedule, including daily or weekend overtime.

•         Thorough understanding of company product, trade terminology, quality management and control systems and techniques, work flow, and company policies as standards. 

•         Basic math and analytical skills.

•         Ability to effectively facilitate problem solving and resolution.

•         Ability work with a dynamic team and demanding customer(s).

•         Ability to work in a fast-paced, multicultural work environment.

•         Ability to work with multiple departments and prioritize activities.

•         Ability to read instruction manuals, blue prints, and specifications. 

•         Ability to maintain on call flexibility to control abnormal conditions.

•         Ability to be flexible in a constantly changing production environment.

•         Active listener with effective leadership, communication, and interpersonal skills.

•         Must be able to multi-task, handle diversity, and provide leadership through problem resolution.

•         Ability to communicate and work well with all levels of the organization in a team environment.

•         Ability to adapt available skills and equipment to respond to unforeseen demands and/or problems. 

•         Ability to implement plans to control and maintain safety, quality, 5S, cost, and efficiency for assigned areas.

•         Strong organization, time management, and planning skills and ability to manage multiple tasks with tight deadlines.

•         Ability to teach team members basic fundamental skills and facilitate Job Instruction Training (JIT).

 

Language Skills:

•         Strong verbal and written communication skills in English.

Computer/Software:

•         Solid working knowledge and demonstrated experience with Microsoft Office and other computer-based applications (e.g., MS Word, MS Excel, MS PowerPoint, Lotus Notes/Outlook, Internet, etc.).

Training Requirements:

Must be willing to successfully complete and use training for items below as required by area of assignment:

•         Forklift, tugger, and truck usage, and pass certification.

•         Cross training for leading other plant support departments.

•         Computer-based software, applications, and systems (e.g., Oracle, Kronos, Future 3, etc.).

IV.               Work Environment/Conditions:

Office:  Open Office Environment, moderate noise level.

Plant:  Various types of manufacturing environments.

•         Standard automotive plant environment with moderate noise level. 

•         PPE (Personal Protective Equipment) such as safety glasses, steel toe shoes, Kevlar sleeves, hearing protection, etc. may be required in designated engineering, manufacturing, or industrial areas.  Personal attire standards may apply.

•         Involves moderate or occasional presence of some slightly disagreeable conditions, i.e., cold, dust, heat, odor, etc.

Travel:  Minimal

V.                  Physical Demands:

While performing the duties of this job, the team member is required to talk, hear, and see (with visual acuity).  Performance requires mental alertness and sustained attention to needs of the department in terms of workflow, efficiency of operation, machine adjustment, and team member output.  Performance requires physical ability to inspect, adjust, and operate equipment.  The team member must be capable of walking, sitting, and standing for extended periods of time throughout plant.  Occasionally climbing, stooping, or bending on, under, or near tooling and equipment.  May be occasionally required to reach, grasp, and manipulate parts, materials, or equipment.  May be occasionally required to lift up to 30-50 pounds (with or without assistance).

Disclaimer: This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member.

EOE